FAQ

Contact Information
24-Hour Hotline: 00960 777 6637
In case of an emergency, family and friends can contact staff at this number.
Emergency Contact
Family and friends can contact staff in case of an emergency at the provided hotline.

Dive Equipment
Required Equipment: Mask, snorkel, fins, boots, wetsuit, regulator, BCD, SMB (minimum 5 meters of line), dive computer (with spare batteries), torch for night dives.
Rental: Equipment available for rent, pre-booking is required. Specify sizes for proper equipment preparation.
Nitrox
Nitrox Facilities: Available (usually 32%) free of charge. Inform the dive guide in advance.
Nitrox Courses: Available during the cruise.
Tanks & Adapters
Tank Options: DIN tanks and INT adapters available onboard.
Photo & Video Equipment
Recharging Facilities: Available onboard. Do not charge in cabins when unattended for safety.

Health
Medical Advice: Check with your doctor for recommended vaccinations and bring necessary prescribed medicines.
Time Zone
Local Time: The Maldives is 5 hours ahead of GMT. Daylight saving time is not observed.
Electricity
Voltage: 220 volts AC, 50Hz. UK 3-pin electrical sockets used onboard.
Communications
Communication Tools: VHF & CB radios, satellite phone, and personal mobiles available.
Internet
Wi-Fi: Available when a mobile signal is present, usually near ports. Limited browsing, no large file transfers.
Language
Languages Spoken: National language is Dhivehi, but English is widely spoken in tourist areas.

Crew Members
Crew Size: 13 crew members dedicated to guest comfort and safety.
Jacuzzi
Usage: Inform the crew 15 minutes prior to use.
Restrictions: Jacuzzi cannot be used while cruising or when the sea is choppy.
Smoking Areas
Policy: No smoking inside indoor areas like the salon, guest rooms, or toilets.
Designated Areas: Smoking areas will be introduced during briefings; ashtrays provided for proper disposal.
Food & Drink
Meal Type: Buffet-style meals with a variety of dishes.
Complimentary Drinks: Water, tea, and coffee.
Chargeable Drinks: Soft drinks, juices, alcohol, including cocktails, liquors, wine, and beer.
Special Dietary Requests: Inform in advance regarding vegetarian or allergy-specific needs.
Alcohol
Alcohol Policy: Alcohol is available onboard; however, importing alcohol is prohibited by law.
Safety Policy: Diving is not allowed after drinking alcohol or while experiencing a hangover. If deemed unfit to dive by guides, the guest will sit out.
Behavior
Conduct: Anti-social or aggressive behavior is prohibited. Disruptive guests may be removed from the liveaboard.
Entertainment
Entertainment Options: Night dives, BBQs on inhabited islands (weather permitting), films, and relaxation on the sundeck.
Male City Tour: Available upon request with a local guide.
Diving Information
First Day Diving: No diving on the first day, 17 dives offered per week (2-3 dives daily).
Flight Safety: Leave a minimum of 24 hours between the last dive and flight departure.
Dive Briefing: A detailed briefing will be provided before each dive.
Dive Guides: Dhonis have a minimum of three guides. All divers must buddy dive, and singles will be paired with a buddy.
Depth Limit: Maximum diving depth is 30 meters with a buddy.
Prohibited Diving Activities: Decompression diving, solo diving, and technical diving are not allowed.
Courses
Available Courses: From beginner to specialty courses. Includes materials (if required) and certification fees.

Packing Recommendations
Essentials: Personal clothing, toiletries, small medical first aid kit, earplugs, waterproof bags for electronics.
Essential Paperwork
Documents: Diving certification, logbook, dive/travel insurance card/policy document, Nitrox certification (if applicable).

The Captain
Role & Responsibility: The captain and dive guides determine dive locations and times based on safety. Always follow their decisions.
Luggage
Storage: Luggage should be stored in advised areas at your own risk.

Snorkeling/Non-Divers
Liability Form: Required for all snorkelers and non-divers.
Snorkeling Conditions: Can be done from the dhoni, either with an instructor/guide or accompanied by a certified diver. Flotation aids are mandatory for snorkelers.
Non-Diving Itinerary Restrictions: Some itineraries may restrict non-divers from snorkeling for safety reasons.

Taxes
Green Tax: $12 per guest per night onboard.
Additional Fees: Equipment rentals and special requests incur a 16% tax and 10% service charge.
Crew Service Fee
Fee: $150 per person for a week-long cruise, shared equally among the crew.
Currency Accepted Onboard
Currency: US Dollars, Euros (cash), and Visa/Mastercard (with 3.5% surcharge).

Arrival Information
Guests arriving at Male Airport on check-in day (usually Saturday): Met by a representative wearing a MY FELICITY T-shirt and holding a MY FELICITY sign.
Meeting Point: Burger King area at the departure concourse.
Transfers: Free transfers from the airport to the boat at 1 PM. If already in the Maldives, guests should go to the airport for transfer.
Return Information
Arrival in Male: Boat moors mid-afternoon the day before departure, stays overnight in port, check-out at 09:00 AM the next day.
Airport Drop-Off: Be at the airport three hours before departure.
Traveler Declaration Form (IMUGA): Must be filled out before departure with QR code ready for authorities.
Further Transfers: Guests continuing holidays need to arrange their own transfers.
Day Rooms: Available at Hulhumale hotels/guesthouses (payment made locally).
Male Airport Information
Airport Facilities: Comfortable, with shops for local SIM cards and restaurants like Thai Express and Burger King.